Click & Collect
The fastest way to get your gear — order online, pick it up at our Manifold Heights store. Free, no fuss.
How it works
- Add what you need to your cart and check out as normal. Choose Click & Collect at the shipping step.
- We pick the order at the store, double-check it, and email you when it's ready — usually inside an hour during store hours.
- Drop in any time during store hours and quote your order number at the counter.
What to bring
- Your order confirmation or ready-for-pickup email
- Photo ID matching the name on the order
- The card used for payment (for amounts over $200)
Sending someone else to pick up
No problem. Reply to your order email letting us know who'll be collecting on your behalf and they bring their photo ID. We'll match it against the email you sent.
How long do you hold orders?
Seven days from the ready-for-pickup email. If we haven't heard from you by then we'll get in touch. If we still can't make contact, we'll restock the items and refund the order to your original payment method.
Store hours
- Mon–Fri 8.30am – 5.30pm
- Sat 8am – 4pm
- Sun 8am – 2pm
Public-holiday hours may differ — check our contact page or call ahead.
What if my item isn't in stock by the time you pick it?
Rare, but it happens. Online stock holds a small buffer back from in-store sales but the gap between an in-store sale and the catalogue update can leave the last unit double-booked. If we hit it, we'll call you within an hour to either refund that line, hold it on backorder or swap to a comparable alternative — your call.
Find us
105 Shannon Ave, Manifold Heights VIC 3218. Free parking on the street and in our lot. Ten minutes from Eastern Beach — easy to fit into the Geelong loop.